Zary Photography

FAQ – Zary Photography 1. What services does Zary Photography offer? We offer a range of services including: • Photography Services: Professional photography sessions for various occasions. • Photo Gifts: Customized photo products like photo books, calendars, and more. • Digital Downloads: High-resolution digital copies of your photos. • Prints: High-quality physical prints of your photos. 2. How do I book a photography session? You can book a session by contacting us through our website at www.zaryphotography.ca or by reaching out directly via info@zaryphotography.ca. We’ll discuss your needs, schedule a date, and provide you with any additional details. 3. Do I need to create an account to make a purchase? No, you do not need to create an account to purchase our services or products. You can make purchases directly through our website. 4. How do you handle payment and refunds? Payments are processed securely through our website. We offer refunds in line with our Satisfaction Guarantee and Limited Warranty policies. If you are unsatisfied with your photos or receive a damaged product, please contact us within the specified timeframe to discuss your options. 5. What is your Satisfaction Guarantee? We want you to be happy with your photos! If you’re not satisfied with the quality, we’ll work with you to make it right. This could include retouching, a reshoot, or a partial refund, depending on the situation. Please let us know within 15 days of receiving your photos. 6. What should I do if I receive a damaged print or photo gift? If you receive a damaged or defective product, please contact us within 30 days of receipt. We’ll replace the product or offer a refund as part of our Limited Warranty. 7. Can I use the photos from my session for commercial purposes? No, the photos provided by Zary Photography are for personal use only. If you wish to use them for commercial purposes, please contact us to discuss licensing options. 8. How long will you retain my personal information? We retain your personal information for up to three years, after which it is securely deleted or anonymized. For more details, please refer to our Privacy Policy. 9. Do you offer any discounts or promotions? Yes, we occasionally offer discounts and promotions. Be sure to check our website or follow us on social media to stay updated on our latest offers. 10. How can I contact Zary Photography? You can contact us via our website at www.zaryphotography.ca or directly at info@zaryphotography.ca.. We’re happy to answer any questions or provide more information about our services.

FAQs